Hotel Bristol Zermatt Skyline photoHotel Bristol Zermatt Exterior photoHotel Bristol Zermatt Exterior photo
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From613US$ /night
Check-in
08May2026Select date
Check-out
09May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Schluhmattstr. 3, Zermatt, Switzerland, 3920
-
Close to the Matterhorn Museum
Perfect
9.3
9.5
/10
4.9
4.7
/5

Amenities

Hotel Bristol offers a spacious wellness area featuring a traditional Finnish sauna, steam bath, waterfall showers, and an infrared cabin. Guests can relax in the cozy lobby with a chimney fire or unwind in the new relaxation room, complete with massage services upon request. The hotel provides a complimentary shuttle from 8 AM to 5 PM for easy access to surrounding attractions.

Rooms

The hotel includes various room types, including Junior Suites with Matterhorn views and Deluxe Double Rooms designed for groups. Family accommodations such as Quadrupole Rooms and Triple Rooms ensure comfort for all guests. Each room features wooden floors, and upon request, down feather free pillows and duvets are available.

Location

Hotel Bristol is situated approximately 10 minutes by foot from the Zermatt station, providing convenient access to local transportation. The hotel is located near the bus stop and within close proximity to cable cars, making it easy for guests to explore the region. This central location allows visitors to experience the beauty of Zermatt with minimal effort.

Wellness

The wellness area is designated for guests aged 16 and older, offering various health-focused amenities. Treatments available include sports, aromatic oil, facial, and hot stone massages. The relaxing environment is enhanced by a nude area, promoting a tranquil experience for those looking to rejuvenate.

Family-Friendly

The hotel welcomes families, providing spacious accommodations suitable for children of various ages. There are special dining options available to accommodate different dietary needs, including gluten-free and lactose-free products. Additionally, families can bring their pets for a daily fee, ensuring that all family members are included in the vacation.

Highlights

Location: 10 minutes by foot from Zermatt station

Rooms: Junior Suites with Matterhorn views

Wellness: sauna, steam bath & massage services

Family-Friendly: special dietary menu for children

“This family-run hotel places you moments from Zermatt's attractions, plus it emphasizes wellness with its full-service spa and relaxation area. I especially appreciate the heated ski storage, the thoughtful touch for breakfasts, and the Matterhorn views from many rooms. It's a practical base with genuine charm.”
Hotel logo
Olivia SmithEditor-in-Chief at Cheaphotels
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Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
Single Room Grandlit Mountain View
2 persons
165 sq. feet 
1 Single bed
Mountain view
Heating
Balcony
Double Room Mountain View
2 persons
205 sq. feet 
1 King-size bed
Mountain view
Heating
Balcony
Superior Double Room Matterhorn view
2 persons
305 sq. feet 
1 King-size bed
Mountain view
Heating
Bathtub
Triple Room Matterhorn view
2 persons
420 sq. feet 
1 King-size bed
Mountain view
Shower
Heating
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Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
Facilities: Perfect
9.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • Pets allowed
  • Luggage storage
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Skiing
  • Hiking

Services

  • Free shuttle service
  • Ski equipment hire
  • Laundry

Dining

  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Board games
  • Children's play area
  • Game room

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room

Room features

  • Mini-bar
  • Sitting area
  • Terrace

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Hotel Bristol Location

Schluhmattstr. 3, Zermatt, Switzerland, 3920
Map view
Schluhmattstr. 3, Zermatt, Switzerland, 3920
Nearby
Museum
Matterhorn Museum
700 ft
Cemetery
Mountaineer's Cemetery
600 ft
Bridge
Photopoint Kirchbrucke bridge
1100 ft
Church
Parish Church of St. Mauritius
1100 ft
Bahnhofstrasse
Walk of Climb
1100 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
1200 ft
Stellisee 3920 Zermatt
Stellisee
1600 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1100 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1100 ft
Restaurants
Cup's Italian Coffee house
200 ft
Kirchstrasse 44
The North Wall Bar
700 ft
Steinmattstrasse 71
Stefanie's Creperie
1200 ft
Bahnhofstrasse 60
Explore Zermatt
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
3 minutes' walk
This museum details the history of Zermatt and the iconic Matterhorn, featuring artifacts and engaging exhibits.
Gorner Gorge
Gorner Gorge
19 minutes' walk
An impressive natural landmark with stunning rock formations and scenic trails, ideal for nature lovers and photographers.
St Peter's English Church
St Peter's English Church
11 minutes' walk
An architecturally unique church offering a calm atmosphere, it's perfect for reflection and enjoying beautiful stained glass.
Photopoint Kirchbrucke bridge
Photopoint Kirchbrucke bridge
4 minutes' walk
A picturesque bridge offering breathtaking views of the surrounding landscapes, ideal for photography enthusiasts.
Hiking at Gornergrat
30 minutes' drive
Thrilling hiking trails at Gornergrat boast panoramic views of peaks and glaciers, accessible by tram or foot.
Yoga at the Local Studio
5 minutes' walk
Relaxation and wellness await with local yoga classes focused on mindfulness and rejuvenation, available throughout the week.
Visit Forest Fun-Park Zermatt
17 minutes' walk
An adventure park perfect for families and thrill-seekers, featuring zip lines and obstacle courses amidst the trees.
Cup's Italian Coffee house
Cup's Italian Coffee house
1 minute' walk
A cozy café serving delightful Italian coffee and pastries, perfect for a quick bite or leisurely afternoon break.
Stefanie's Creperie
Stefanie's Creperie
5 minutes' walk
Charming eatery specializing in crepes with sweet and savory options, known for using fresh, local ingredients.
The North Wall Bar
The North Wall Bar
3 minutes' walk
A vibrant bar boasting a relaxed atmosphere, excellent for enjoying cocktails, craft beers, and tasty bar snacks.
Zermatt's Nightlife Venues
5 minutes' walk
A lively scene with bars featuring live music and entertainment, providing a fun evening for all ages.
Kapelle Winkelmatten
19 minutes' walk
A serene chapel offering a glimpse into local heritage; often hosts community events and concerts.
Getting around town
City Centre
Zermatt4 min  ·  1000 ft
Airports
Sion (SIR)116 min  ·  47.8 mi
Agno (LUG)243 min  ·  100.5 mi
Train
Zermatt railway station9 min  ·  2300 ft
Train2 min  ·  400 ft
Bus
Bus stop19 min  ·  7.5 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Bristol provides visitors with a free full breakfast. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese, Swedish
Year renovated:
2010
Number of floors:
5
Number of rooms:
43

Reviews and Ratings

What past guests shared about their stay
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the spacious and clean rooms at Hotel Bristol, many with stunning views of the Matterhorn from their balconies, equipped with cozy blankets. Its location is convenient, about a 10-minute walk to the train station, with a free shuttle service offered. Some guests have noted the bathroom in certain rooms can be quite narrow. Breakfast receives high marks, with a wide selection, including hot pancakes and fresh juices and there is even a microwave available for guest use.
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Review score
Based on 586 verified reviews
9.2/10
Perfect
96%
Recommend
Cleanliness
9.5/10
Comfort
9.5/10
Free Wi-Fi
8.7/10
Value for money
8.8/10
Pros
Matterhorn view
Friendly staff
Clean rooms
Good breakfast
Cons
Far location
Slow hairdryer
Shower door issue
Transportation booking
Guest reviews
based on 586 reviews
9.2/10
based on 1554 reviews
9.3/10
George from United Kingdom
Single
Double Room Matterhorn View
3 nights in November 2025
|
Reviewed:February 11, 2026
9.0/10

comfortable stay with minor inconveniences

helpful informationbright roomconvenient locationsmall bathroom
the staff provided helpful information regarding weather apps to assist with hiking plans. the room was bright and clean, offering a really nice view. the hotel's location provided easy access to the train station as well as a coop and migros nearby. a shuttle bus service was available, although i did not personally use it.
the bathroom felt quite small, especially when trying to manage personal items. the placement of towels on the rail interfered with the shower door functionality, inconvenient. certain settings on the hairdryer also did not seem to work properly. the limited space made it less suitable for a couple.
Rooms
8/10
my room featured comfortable beds, a work desk, and complimentary high-speed wifi. it also included a mini-fridge, a safe, and a modern television. the room size was adequate for both rest and relaxation.
Location
9/10
the hotel is near key attractions, restaurants, and shops. the train station is within a short walking distance. i found the location convenient for exploring the area and accessing transportation.
Service
10/10
the hotel provided a daily cleaning service. the front desk offered assistance with local directions and recommendations. i found the staff responsive and helpful throughout my stay.
0 Helpful
|
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Barbara from Germany
Family with children
Double Room Matterhorn View
3 nights in November 2025
|
Reviewed:January 24, 2026
9.2/10

Really good Stay with Mountain Views

super clean roomspacious roomlarge wardrobecozy blankets
The room was super clean and spacious. A large wardrobe room provided ample storage for all our belongings. I enjoyed the lovely balcony that had chairs, a table, and cozy blankets. I found the Matterhorn view from the balcony amazing.
The hairdryer only had one functioning setting. This was not a big deal, but it was slightly inconvenient.
Rooms
9/10
The rooms are modern and clean, with comfortable beds. Each room has complimentary Wi-Fi and a flat-screen television for entertainment. The room service menu is available 24/7, with snacks and meals.
Service
10/10
The staff was helpful. They provided immediate assistance with luggage and offered recommendations for local restaurants. The reception desk is staffed 24 hours, providing continuous support for any guest needs.
Dining
9/10
Breakfast included a wide variety of options and a friendly staff. Gluten-free bread and cereal were available. Fresh pastries and coffee were served each morning in the dining room.
Location
10/10
The hotel is within walking distance to everything. I appreciated that the hotel is close to a grocery store and bakery. Several restaurants and shops are a short walk from the hotel.
Facilities
8/10
The hotel provides ski storage. I also noticed that it includes a small fitness center with basic equipment. Free Wi-Fi is available throughout the hotel, and there is a business center for guest use.
0 Helpful
|
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Emily from Canada
Couple
Double Room Matterhorn View
4 nights in August 2025
|
Reviewed:September 13, 2025
6/10

mixed feelings about the room

acceptable breakfastsmall bathroomfirm bed
the breakfast was acceptable.
Our "double room matterhorn view" felt cramped. the bathroom was particularly small. I found it difficult to maneuver, and there wasn't adequate space for toiletries (i even hit my elbow several times!). additionally, the bed was firmer than i prefer, and i struggled to find a comfortable sleeping position each night.
0 Helpful
FAQs
About Hotel Bristol
What are the check-in and check-out times at Hotel Bristol?
Check-in is from 15:00 and check-out is by 11:00.
How far is Hotel Bristol from the Matterhorn Museum?
Hotel Bristol is located 0.5 km from the Matterhorn Museum.
What amenities can guests find at Hotel Bristol?
Amenities include free Wi-Fi, a bar/lounge area, a games room, ski storage, and a spa with a sauna and hot tub.
What dining options are available near Hotel Bristol?
Nearby restaurants include Old Zermatt, Restaurant Julen, and Avena, all within 0.5 km.
Does Hotel Bristol offer breakfast?
Breakfast is available for an additional charge of 25 CHF.
Is there parking available for guests at Hotel Bristol?
Guests can park their vehicles in one of the many parking lots in Täsch, approximately 8 km from the hotel.
What recreational activities does Hotel Bristol provide?
Recreational activities include skiing, hiking, a children's playground, and a games room.
What facilities does the spa at Hotel Bristol include?
The spa features a sauna, steam room, solarium, hot tub, and offers massage treatments.
How can guests travel to the Klein Matterhorn from Hotel Bristol?
The Klein Matterhorn cable car station is within walking distance from Hotel Bristol.

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08May2026Select date
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09May2026Select date
Rooms and Guests2 Guests, 1 Room